WEBINAR RECAP: FORMER REFRIGERATION TECHS DISCUSS AI
- Amrit Robbins
- May 24, 2024
- 3 min read
Updated: 2 hours ago

Key Takeaways
Industry veterans from CoolSys, SEER2, and Axiom Cloud discussed the practical shift from reactive to predictive refrigeration maintenance.
Former technicians validate that AI-based anomaly detection surfaces issues they would have previously caught only during physical site visits.
The adoption of predictive tools by experienced technicians — not just software vendors — is a strong signal of the technology's real-world value.
AI doesn't replace refrigeration expertise; it amplifies it by surfacing the right alerts at the right time.
“Refrigeration is the elephant in the room in refrigeration, retail grocery and cold storage. It is almost the entire ball game when it comes to energy maintenance, sustainability operations and compliance”
— Amrit Robbins, CEO of Axiom Cloud
📊 Stat: The vast majority of enterprise grocery chains now have refrigerant leak rates above 25% annually, yet most still rely on manual monthly inspections that can miss leaks for up to 90 days after they begin — if they catch them at all. (EPA AIM Act rulemaking data; Axiom Cloud operational analysis, 2024).
Why Are Experienced Refrigeration Technicians Embracing AI-Powered Leak Detection?
Robbins discusses the ramifications of a growing technician shortage, including its impact on profit margins.
CoolSys Vice President Robert Eidson on the need to involve finance in discussions about maintenance cost before they occur in order to effectively budget.
“The only time that people ever look at their data is after an emergency,” says Robbins, making the case for utilizing AI for predictive maintenance and how easy it can be to incorporate.
What Key Insights Did Former Refrigeration Technicians Share About AI Monitoring Tools?
On May 7th, Axiom Cloud CEO, Amrit Robbins hosted a webinar with refrigeration industry experts Robert Eidson (CoolSys), Pete Cuneo (SEER2), and Dustin Tillery (Axiom Cloud). The group discussed how moving from reactive to predictive refrigeration management is now possible, thanks to AI, and how it can be used to break out of the vicious cycle of predictive maintenance.
“The vast majority of companies are finding that their reactive maintenance practices really can’t keep up with their facility needs. And the scale of the problems are escalating every day. We’re stuck in a vicious cycle but doing more of the same isn’t an option”
— Amrit Robbins, CEO of Axiom Cloud
You can find a link to the full recording here:
What Other Resources Has Axiom Cloud Produced on AI-Powered Refrigeration Management?
If this webinar proved useful, you may also enjoy watching the recordings of some of our other recent webinars about refrigeration management: Using AI to detect refrigerant leaks early - without new sensors, The new low-hanging fruit: how AI is driving energy efficiency in refrigeration, and Alarm monitoring and cloud analytics: like peas and carrots.
We host quarterly webinars on various topics surrounding refrigeration management and maintenance. Follow us on LinkedIn to be alerted of the next one.
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Axiom Cloud’s mission is to use software and automation to transform how the world’s cooling systems are powered, operated, and maintained, in order to generate significant climate and financial impact. Axiom’s team of refrigeration experts, data scientists, energy nerds, and software developers solves retail grocery’s biggest energy and maintenance challenges by layering intelligence onto their existing refrigeration systems. If you’re interested in learning more about our mission or our apps for commercial refrigeration, please contact us today.



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